To fill an asset with a product, first this product must be created in the portal, this guide explains how to do this correctly.


  1. Login to the portal as an administrator.
  2. From the menu, select Configuration | Products.
  3. Click Add New Product.
  4. Enter a name and product code for the product.  Please note that this can only contain letters numbers and spaces, special characters are not supported.
  5. In the colour field, enter the name of the colour that will be used in the chart, or the colours HEX code if you know this.  IMPORTANT:
    1. If using the name of the colour you must use one of the 140 colours that are supported by web browsers which you will find here.
    2. If you are using the HEX code you must precede this with a '#' character, #ABCDEF for example.  You can pick a colour and find it's HEX code here.
  6. In the Show in Filled Assets box choose if you want the product to be shown in the filled assets chart and report.  In most cases this must be set to Yes.
  7. Click Save to save the new product.  This will be available in the mobile app following the next synchronisation.