If you were a user of iSpaniel before December 2020 you will be using iSpaniel legacy authentication and must migrate your users to the new authentication platform to get full benefits from iSpaniel latest features.  This article will explain how to do this.

  1. Login to the iSpaniel Portal as a user with full Administrator or User Administrator rights.
  2. Navigate to the Users menu item.
  3. Click the Edit button next to the user you want to migrate. 
  4. At the bottom of the screen, click the Migrate User button.
  5. Enter and confirm the email address of the user.  This must be a valid email and unique for all users.
  6. Set the User Role.  See Understanding User Types for more information.
  7. Click Update.
  8. The user will receive an email with a link to activate the account.  
  9. This link will expire if the user clicks on it but does not complete the enrolment.  If the link expires you can send a new link by clicking on Reverify User in the user account on the iSpaniel portal.

User Account Activation

The following steps will cover how the user activates their account.

  1. The user will receive an email from iSpaniel with a link to activate the account.
  2. The user clicks on the link and will be taken to the portal to complete the setup of their account.
  3. After clicking Continue they will be asked to select how they want to login to iSpaniel.  The options are:
    1. Username and Password.  The user will enter and confirm the password they want to use and will be able to login to the portal using their email address and this password.
    2. Google.  If the user has a Google account registered to their email address, they can login to iSpaniel using this.
    3. Facebook.  If the user has a Facebook account registered to their email address, they can login to iSpaniel using this.
  4. This is an example of using username and password as a login method:
    1. Select Email & Password in the Register With box.
    2. Enter and confirm a password.
    3. Click Save.
  5. The user will now be able to login to the iSpaniel portal and/or the mobile app.