iSpaniel's integration with Unleashed Software allows customers to:

  • Synchronise the following data from Unleashed into iSpaniel:
    • Customer Data
    • Product Data
    • Sales Order Data

This provides iSpaniel customers with the ability to:

  • Synchronise customer and product data from Unleashed directly into iSpaniel.  Unleashed becomes the authoritative data source, meaning any changes made to Unleashed customer and product data will be immediately available in iSpaniel.
  • Use iSpaniel to show pending orders from Unleashed.
  • Use the iSpaniel app to list order details and update order status in real time.

Instructions on setting up the integration can be found in the iSpaniel & Unleashed Setup Guide.

Instructions on using the iSpaniel and Unleashed together can be found in Using the Unleashed Integration Features and iSpaniel Sales Order Picking.

Setup and Sync Process

This is an overview of the requirements and process for the Unleashed to iSpaniel synchronisation.

Customer Data Sync

  • At a minimum you must synchronise Customer data, which is a one way synchronisation from Unleashed into iSpaniel. 
  • During the synchronisation any records that already exist in iSpaniel will be compared with Unleashed records and duplicated records will be matched and consolidated.  
  • Any records that cannot be matched, but look similar to other records, will be displayed so that you can compare the matching records and choose what should happen to them.  
  • If you choose to keep both the iSpaniel and Unleashed record, the iSpaniel record will remain editable, and can be deleted if you wish.
  • Any records imported from Unleashed will be uneditable through iSpaniel.  All changes must be made from Unleashed and will be synced back into iSpaniel in real time.

Product Data Sync

  • Synchronisation of product data is optional.  
  • If you choose to sync products you can filter the products that are imported by Product Group and Unit of Measure to identify the large pack products that will be tracked by iSpaniel.
  • When new products are created in iSpaniel from Unleashed data, the colours used in the portal will be chosen randomly and can be changed later in the iSpaniel Product Types screen.

Sales Order Data Sync

  • Synchronisation of sales order data is optional.  
  • If you choose to sync sales order data, all sales orders with the status of Parked will be synced to iSpaniel.
  • If batch tracking is enabled in Unleashed, the batch must be allocated to an order through Unleashed before it can be completed in the iSpaniel app.