Support Articles
Scenario When you scan the QR code in the delivery section of the app, a message will be displayed stating "Synchronisation is Needed" Ther...
Tue, 6 Mar, 2018 at 9:01 AM
By default, Android blocks the installation of apps that aren't downloaded from the Google Play store. To install iSpaniel you will need to allow insta...
Tue, 19 Jun, 2018 at 1:15 PM
If you want to install the app from the Google Play store, but have the manually installed version of the app, you will need to ensure that you remove this ...
Mon, 8 Oct, 2018 at 8:44 AM
In certain circumstances you may find that when you try and fill an asset you are presented with the error message "Asset Not Present On Server"....
Fri, 26 Apr, 2019 at 5:48 PM
In most cases iSpaniel will update automatically when a new version is released. However, this does not happen immediately, and can be delayed if you phone...
Wed, 29 May, 2019 at 11:04 AM
At times is may be necessary to delete all data from the mobile app and perform a full synchronisation. Follow the steps below to achieve this. Ensure...
Tue, 24 Sep, 2019 at 8:59 AM